Fellowmind x Shibuya
“We needed a competent, reliable, and secure provider who is easy to work with – and that’s exactly what we’ve found in Shibuya.
– Jens Mattsson, Fellowmind
When Fellowmind set out to modernize and future‑proof the delivery of the Bison business system as a SaaS service, choosing the right operations partner was key. The requirements were high: security, stability, IBM Power expertise, and a professional, friction‑free collaboration. The solution was found in Shibuya – a Swedish partner with long experience in operating business‑critical systems in secure cloud environments.
When Fellowmind set out to modernize and future‑proof the delivery of the Bison business system as a SaaS service, choosing the right operations partner was key. The requirements were high: security, stability, IBM Power expertise, and a professional, friction‑free collaboration. The solution was found in Shibuya – a Swedish partner with long experience in operating business‑critical systems in secure cloud environments.
The Collaboration
Fellowmind and Shibuya have established a close and long‑term partnership focused on delivering Bison as a modern, secure, and highly available SaaS service. The collaboration is built on shared values, clear ambitions, and a common goal: to offer Bison customers a reliable and future‑proof operational experience where stability and simplicity are at the center.
Operation and delivery of Bison as a SaaS service
Shibuya is responsible for the entire operational chain of Bison – including infrastructure, monitoring, security, and support. The solution is delivered from Shibuya’s private cloud in Sweden, with operations managed from the modern data centers in Borås.
För Bison customers, this means:
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Stability and high availability
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Full data locality within Sweden in accordance with Swedish and European legislation
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Scalability and flexibility to meet evolving business needs
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24/7 monitoring and fast access to technical specialists
The result is an end‑to‑end delivery where customers no longer need to think about operations, hardware, communication, or backup – everything is handled by Shibuya.
A joint Delivery Model
Bakgrunden till partnerskapet
The way forward
The collaboration is based on an integrated working model where Fellowmind’s deep Bison expertise is combined with Shibuya’s proficiency in hybrid IT and IBM Power. Together, they form a unified team with a clear focus: ensuring a smooth, reliable, and future‑proof user experience for all Bison customers.
This combination of competencies allows Fellowmind to focus on the business value of the system, while Shibuya takes care of the entire technical landscape.
Bakgrunden till partnerskapet
When Fellowmind evaluated potential providers, three factors were in focus: competence, reliability, and company culture. The transition to SaaS required a partner capable of managing both the technical complexity and delivering a smooth customer journey.
“With an ERP system like Bison, environments are often complex and the requirements for availability are high. We also needed to ensure that the transition to SaaS would be smooth for our customers. Shibuya has proven to have highly skilled project managers in the transition projects, which has made a big difference.”
– Jens Mattsson, Fellowmind
In addition to the technical requirements, Fellowmind also valued personal relationships, ease of collaboration, and fast access to service technicians and network experts — areas where Shibuya truly stood out.
The way forward
The partnership continues to grow, and throughout 2025 more and more Bison customers joined the new cloud‑based delivery model. The shared ambition is clear: to create a robust, secure, and efficient platform that allows organizations to focus on their core business – while Shibuya reliably manages the operations in the background.